Shipping & Delivery

Thank you for choosing Legit Supply for your Juicy Jays and RAW product needs. We understand that receiving your order promptly and in excellent condition is crucial to your satisfaction. This Shipping & Delivery page provides you with important information regarding our shipping policies, delivery options, and estimated transit times.

• Processing Time:
  • Order Processing: Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. We strive to process all orders within 5 business days, excluding weekends and holidays. Please note that processing time may be slightly longer during peak seasons or promotional periods.
  • Order Verification: For security purposes, we may need to verify certain details of your order, including your billing and shipping information. This verification process is in place to protect you from potential fraud and ensure the accuracy of your order.
• Shipping Methods and Rates:
  • Domestic Shipping: We currently offer shipping within [country/region]. We have partnered with trusted shipping carriers to provide reliable and efficient delivery services.
  • Shipping Rates: Shipping rates are calculated based on the total weight, dimensions, and destination of your order. You can view the applicable shipping charges during the checkout process before finalizing your purchase.
• Delivery Timeframes:
  • Estimated Transit Time: The estimated transit time for your order will depend on your location and the shipping method selected during checkout. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your package.
  • Delivery Delays: While we make every effort to ensure timely delivery, please understand that unforeseen circumstances, such as weather conditions or carrier delays, may impact the scheduled delivery time. We appreciate your patience and understanding in such situations.
• International Shipping:
  • International Orders: We currently offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders. These charges are determined by the customs office of the destination country and are the responsibility of the recipient.
  • Delivery Timeframes: International shipping times may vary depending on the destination and customs clearance procedures. Please allow for additional transit time for international orders.
• Order Tracking:
  • Tracking Information: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the website of the respective shipping carrier.
  • Tracking Updates: Please note that tracking information may take some time to update on the carrier’s website after shipment. If you have any concerns about the status of your delivery, please feel free to contact our customer support team, and we will be happy to assist you.
• Shipping Restrictions:
  • Legal Restrictions: We comply with all applicable laws and regulations regarding the shipping of smoking accessories and related products. Some products may have specific shipping restrictions based on regional laws or carrier policies. We apologize for any inconvenience caused by these restrictions.
  • Restricted Locations: Certain regions or countries may have restrictions on the importation of smoking accessories or require additional permits or licenses. It is your responsibility to be aware of and comply with the regulations of your location. We reserve the right to cancel or modify orders that do not meet the necessary requirements.
• Contact Us:
  If you have any questions, concerns, or special requests regarding shipping and delivery, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Legit Supply is exceptional.

Thank you for choosing us as your trusted source for Juicy Jays and RAW products. We appreciate your business and look forward to serving you with fast and reliable shipping services.