Return Policy

Thank you for shopping at Legit Supply. We want you to be completely satisfied with your purchase of Juicy Jays and RAW products. If, for any reason, you are not entirely happy with your order, we have outlined our return policy below to ensure a hassle-free experience.

• Eligibility for Returns:
  • Unused and Unopened Products: We accept returns for unused and unopened Juicy Jays and RAW products within [number of days] days from the date of purchase. To be eligible for a return, the items must be in their original condition, with all packaging and seals intact.
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within [number of days] days of receiving your order. We will work with you to arrange a return or replacement at no additional cost.
• Return Process:
  • Contact Customer Support: To initiate a return, please reach out to our customer support team via [contact information]. Provide your order details and a brief explanation of the reason for your return. Our team will guide you through the return process and provide you with any necessary instructions.
  • Return Authorization: Once your return request is approved, you will receive a return authorization number (RMA) and instructions on how to return the item. Please ensure that the RMA number is clearly marked on the packaging for efficient processing.
  • Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged or defective product. We recommend using a trackable shipping method to ensure that the items reach us safely. We are not liable for any lost or damaged returns during transit.
• Refunds and Exchanges:
  • Refunds: Upon receiving and inspecting the returned items, we will process your refund to the original payment method used for the purchase. Please note that it may take [number of days] for the refund to reflect in your account, depending on your financial institution’s processing time.
  • Exchanges: If you prefer to exchange your item for a different product, please indicate your preference when contacting our customer support team. We will assist you in selecting an alternative and guide you through the exchange process.
• Non-Returnable Items:
  For health and safety reasons, certain items are not eligible for return. These include opened or used products, as well as items that have been customized or personalized.
• Damaged Shipments:
  If your order arrives with visible damage to the packaging, please refuse delivery and contact our customer support immediately. We will arrange for a replacement to be sent to you as soon as possible.
• Contact Us:
  If you have any questions, concerns, or require assistance with a return, please contact our customer support team using the information provided mail : innfo@legitsupply.com.

Please note that our return policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates.

Thank you for choosing Legit Supply. We appreciate your business and strive to ensure your satisfaction with every purchase.